Privacy Policy
📄 Privacy Policy
Last updated: 01/09/2025
North East Dino Events is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and store your data when you interact with us.
1. Information We Collect
We may collect the following personal information when you contact us, make a booking, or use our website:
Name
Email address
Phone number
Address (for booking/event purposes)
Payment details (processed securely via third-party providers)
We also collect limited technical information when you use our website, such as:
IP address
Browser type
Cookies (see section 6 below)
2. How We Use Your Information
We use your personal data to:
Respond to enquiries
Process bookings and payments
Provide event services
Communicate important information about your booking
Improve our website and services
Comply with legal and tax obligations
We do not sell your information to third parties.
3. Lawful Basis for Processing
We process your data under the following lawful bases (as set out in GDPR):
Contract: to provide our services and fulfil bookings
Consent: where you have given permission (e.g. marketing emails)
Legal obligation: for record keeping and tax purposes
Legitimate interests: to improve our services and respond to enquiries
4. Sharing Your Information
We may share your information with:
Trusted third-party service providers (e.g. payment processors, website hosting)
Legal authorities if required by law
We will never share your information for marketing purposes without your consent.
5. Data Retention
We keep your personal data only as long as necessary:
Enquiries: up to 12 months
Booking and payment records: up to 6 years (for legal/tax reasons)
After this period, your data will be securely deleted.
6. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, but this may affect website functionality.
7. Your Rights
Under data protection laws, you have the right to:
Access the personal data we hold about you
Request corrections if your information is inaccurate
Request deletion of your data (“right to be forgotten”)
Restrict or object to our use of your data
Withdraw consent at any time (where applicable)
To exercise these rights, contact us at northeastdinos@gmail.com.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
North East Dino Events
📧 Email: northeastdinos@gmail.com
📞 Phone: 07817966628
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.